Return Policy

Return and Shipping Policy

At PARISTOR, we strive to ensure every gift hamper brings joy to your loved ones. However, if you encounter an issue, please refer to our return policy below:

Eligibility for Returns

1. Damaged Items:

   • Returns are only accepted for items that arrive damaged.

   • Any damages must be reported within 72 hours of delivery.

2. Replacement Items:

   • If you receive an incorrect item, we will replace it with the correct product.

Required Proof

To process your return or replacement request, we require:

1. A clear unboxing video showing:

   • The package in its original, unopened condition.

   • The unboxing process clearly revealing the damaged or incorrect item.

2. Photos of the damaged or incorrect item, if applicable.

Non-Eligibility

• Returns for reasons other than damage or incorrect item delivery are not eligible under this policy.

• Items without a valid unboxing video will not qualify for return or replacement.

Process for Returns or Replacements

1. Contact our customer support team at info@paristor.com or  WhatsApp +91 9355 98 2829 within 72 hours of receiving your order.

2. Submit your unboxing video and any additional evidence requested by our team.

3. Upon approval, we will arrange for a return or send out a replacement.

Important Notes

• Please retain the original packaging until the issue is resolved.

• We reserve the right to deny a return or replacement if sufficient proof is not provided.

We thank you for choosing Paristor and appreciate your understanding of our return policy. Our goal is to ensure your satisfaction and provide seamless service for your gifting needs.