Return Policy

Return and Shipping Policy

Return Policy

At Paristor.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we are here to help. Please review our return policy below to understand how we handle returns:

1. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Returns are accepted within 3 days of the purchase date if product was damage or wrong product delivered.

1. To initiate a return, please contact our customer service team at info@paristor.com . Kindly provide your order number and reason for the return.
2. Our team will guide you through the return process and provide you with a return authorization (RA) number.

3. Return Shipping

1. Customers are responsible for return shipping costs, except in cases where the item received was incorrect, damaged, or defective.
2. Please ensure that the item is securely packaged to prevent any damage during transit.

4. Refunds

1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 working days.

5. Exchanges

1. If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange.